If this "trick" fails, it is "most likely" because you have NOT found the correct installer for the old, or currently installed version.
exe installer FOR THE OLD/CURRENT VERSION INSTALLED ON YOUR SYSTEM HERE!ĥ) Extract ALL of the contents of this file into the same folder that you just copied the executable in by right clicking the executable, click 7Zip - Open Archive then select ALL of the files, click Extract making sure that the folder they are being extracted to is the SAME temp folder we just copied that executable into.Īnd WALLA! We've just "found" the OLD installer so that the new Intel Extreme Tuning Utility can execute it and uninstall the old version. and you can copy and paste the EXACT folder name from the log file.Ĥ) Copy and paste the. msi fileĮ) If that folder doesn't exist, create it by hand by navigating there in Windows Explorer and using the right click menu to "create new folder". Take note of the EXACT directory that log file refers to when it's looking for the uninstaller it should be something like c:/users//AppData/Local/Temp//[followed by the uninstaller or legacy.
so we need to "find them" for this to work. If you've done this correct so far, you'll see a line above that states something like "target not found/etc/etc" What's happening is, the uninstall process of the previous version isn't being done right because the install files for it cannot be found. XTU log file which should be around 12 to 13,000 bytesĬ) Scroll to the absolute bottom of the log and click in the empty spaceĭ) Click edit, find, and then search UP for the second instance of "Return value 3" Reboot to get 7zip options in your right click menu.ģ) Attempt to install the latest, most up to date, XTU (which will fail)ī) Open the MSI. from the MSI Website.Ģ) Download 7Zip, a file archiving tool that will allow you to unzip EXE files, and install it (7zip). For instance, in my case, I had to download the Windows 8.1 version that was last installed before upgrading to Windows 10. If you do NOT have this, you may have to find the EXACT version installer that your Intel XTU program was installed with. and uninstall programs.ġ) Have the currently installed version's install file (executable) ready. The Intel Extreme Tuning Utility install problem is with windows handling of the installers. Also found some other troubleshooting guide somewhere else, that says: I discovered that one of the errors in the log file was related to system restore points, which were not enabled, so I enabled them.
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